Privacy Policy

Effective Date : October 10, 2025

1. Introduction

MAXION TECH CO., LTD. ("MAXION TECH", "we", "our", or "us") recognizes and values the privacy of individuals ("you" or "user") who access or use any of our services, including websites, marketing platforms, community channels, and other services related to the publication and operation of the game Kyrie & Terra: Eternal (collectively, the "MAXION TECH Services" or "our Services").

This Privacy Policy describes how we collect, use, store, and protect your personal data in connection with the MAXION TECH Services, and outlines your rights and choices regarding your personal data.

We act as the authorized publisher and data handler of Kyrie & Terra: Eternal under a cooperation agreement with ROTJANA KAANKEM CO., LTD., who remains the original developer and intellectual property owner of the game.

By accessing or using the MAXION TECH Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. Age Restrictions

To the extent permitted by applicable law, children under the age of 13 (or other age threshold as required by local laws) are not permitted to create an account or use the Services.

If you are 13 or older but a minor in your jurisdiction (for example, under 18 years old in Thailand), you must have your parent or legal guardian review this Privacy Policy and grant consent before creating an account or using the Services.

Parents or legal guardians are responsible for supervising minors' use of the MAXION TECH Services to ensure that the content accessed is appropriate for their age.

3. What Data We Collect

We may collect and process the following types of data in connection with our Services, either directly from you or through third parties such as ROTJANA KAANKEM or platform providers (e.g. Google Play, App Store):

(1) Account and Contact Information

  • Username, email address, mobile number, password, and verification codes.
  • Connected third-party account information (e.g. Facebook, Google, Apple ID).

(2) Game-related Data

  • Gameplay information, progress, activity logs, and achievements for Kyrie & Terra: Eternal.
  • Communication logs (e.g. in-game chat), which may be processed and monitored to prevent misuse or prohibited content.

(3) Technical Data

  • Device information (device ID, model, OS, language, IP address).
  • Error logs, crash reports, and diagnostic data.

(4) Marketing and Community Data

  • Participation in surveys, promotional activities, or events organized by MAXION TECH.
  • Contact details provided for community engagement (e.g. Discord, social media).

(5) Payment Data (if applicable)

  • Payment and transaction records when purchases or top-ups are processed through authorized platforms.
  • (Note: Actual payment details are handled securely by respective platform providers; MAXION TECH does not directly store credit/debit card numbers.)

4. Why We Collect and Use Your Data

We process your data to:

  • Provide, manage, and improve access to the Kyrie & Terra: Eternal game and related services.
  • Manage user accounts and verify ownership.
  • Communicate updates, events, and announcements related to the game.
  • Deliver marketing materials and advertising relevant to your interests (subject to consent).
  • Respond to inquiries or technical support requests.
  • Fulfill our legal and contractual obligations under the publishing agreement with ROTJANA KAANKEM CO., LTD.
  • Maintain data security, prevent fraud, and ensure fair gameplay.

5. Cookies and Similar Technologies

We use cookies and similar technologies to personalize your experience, analyze traffic, and measure campaign effectiveness. You may disable cookies in your browser settings; however, some parts of the Services may not function properly as a result.

6. Data Sharing and Disclosure

We may share your personal data with:

  • 1) ROTJANA KAANKEM CO., LTD. - the developer and data controller of Kyrie & Terra: Eternal, for purposes related to game operation, analytics, and technical maintenance.
  • 2) Third-party service providers - including hosting, payment, analytics, advertising, and communication providers who assist in delivering our Services.
  • 3) Government authorities or regulators - when required by law or for protection against fraud, abuse, or legal claims.

All third-party recipients are required to process personal data in compliance with applicable privacy laws and this Privacy Policy.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy, or as required by law. When data is no longer required, it will be securely deleted, anonymized, or archived.

Servers used for data storage and operation are located in Singapore and other jurisdictions as necessary for service continuity.

8. Your Rights

Subject to applicable laws (such as PDPA, GDPR, or other local privacy regulations), you may have the right to:

  • Request access to your personal data.
  • Request correction or deletion of inaccurate or unnecessary data.
  • Withdraw consent for marketing or data processing activities.
  • File a complaint with relevant data protection authorities.

To exercise your rights, please contact us via the following portal:

https://maxion.atlassian.net/servicedesk/customer/portals/

9. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online transmission is entirely secure, and users are encouraged to maintain safe account practices (e.g. using strong passwords, avoiding public networks).

10. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

MAXION TECH CO., LTD.

52/1 Soi 17 (Ruamkusol Foundation), Thaiban Road, Paknam, Mueang Samut Prakan, Samut Prakan, Thailand

https://maxion.atlassian.net/servicedesk/customer/portals/

11. Policy Updates

We may revise this Privacy Policy from time to time to reflect legal, operational, or service changes. Updated versions will be published on our official channels, and continued use of the Services will constitute acceptance of the revised terms.

12. Jurisdiction-Specific Terms (if applicable)

For users located in the European Union, United Kingdom, or United States (California residents), additional rights under GDPR and CCPA may apply. You may contact us to request detailed jurisdiction-specific data protection information.